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Telehealth Q&A

What is telehealth?

Telehealth is a way to connect with the medical professionals at Ample Health without having to travel to the office.

The telehealth platform lets you connect directly with the medical team through your computer, smartphone, or tablet. During a virtual visit, you can discuss your urgent medical needs, get medication refills, and ask questions about your health from the comfort of your own home.

The team provides the same high-quality medical care you receive during in-office visits while saving you time, money, and the hassles of visiting the hospital emergency room.  

How does telehealth work?

Ahead of your appointment, the Ample Health staff will provide you with the information you need to access the telehealth platform.

During a pre-scheduled telehealth appointment, you connect to the online platform and meet one-on-one with your provider through video conferencing technology.

Virtual appointments are available for:

  • Symptom evaluation
  • Follow-up visits
  • Review of test results
  • Prescription refills
  • Medication management

The team can also meet with you through the telehealth platform if you’re too sick to come into the office. They can determine if you need to visit the office for a physical exam or diagnostic testing or decide if you need a referral to a specialist or area hospital.

What are the benefits of telehealth?

Telehealth visits offer many benefits for people who need medical care. The virtual technology makes it easier to keep up with routine medical appointments when you have a busy schedule or are traveling away from home.

You can also utilize the telehealth platform if you can’t make it to the office because of an illness, injury, or lack of transportation. Virtual visits reduce the amount of time you need to take off from work and can save you money on travel expenses.

Another benefit of telehealth is having direct access to your family medicine specialist when you need medical advice or have questions about your treatment plan. The team can provide the guidance you seek without long scheduling delays, so you can stay on top of your health.

Call the Ample Health office to learn more about the benefits of telehealth, or book an appointment online today.